FAQ
Welcome to our FAQ page! Find answers to some of the most common questions about UpgradePC, our products, and services. If you don’t see your question here, feel free to reach out to us directly.
General
UpgradePC is your one-stop shop for high-quality PC accessories in Sri Lanka. We offer a wide range of products from trusted brands like Logitech, Razer, ASUS, Soundcore, JBL, and more.
UpgradePC currently operates as an online store, serving customers across Sri Lanka.
Yes! All our products are 100% genuine and sourced directly from authorized distributors.
Shipping
Yes, we deliver to all regions of Sri Lanka.
Delivery typically takes 1–3 business days, depending on your location. We’ll provide tracking details once your order is shipped.
For the majority of regions in Sri Lanka, there is a flat delivery fee of 300 LKR.
Payment
You can place an order by browsing our website, adding items to your cart, and completing the checkout process.
We accept cash on delivery (COD), bank transfers, and online payment options like credit/debit cards.
Orders can be canceled or modified before they are dispatched. Contact us immediately at 0777454986 if you need assistance.
Returns
We accept returns for defective or damaged items within 7 days of delivery. Items must be returned in their original packaging.
Yes, all our products come with manufacturer warranties. Warranty periods vary depending on the brand and product type.
Contact us at info@upgradepc.lk with your order details and a description of the issue. We’ll guide you through the warranty claim process.
Still have a question?
Please contact us for more information.